This document contains all rules, rights, and responsibilities applicable to every user who registers for and uses London69's services. Please read it carefully before using our platform.
A summary of the 6 key aspects of London69's terms and conditions that every member should understand
Only players aged 18 and above who are residents of Malaysia are eligible to open an account on London69. Only one account is permitted per individual, phone number, IP address, and device.
All transactions on London69 are in Malaysian Ringgit (RM). Deposit via TNG eWallet, GrabPay, DuitNow, Boost, ShopeePay, or FPX. Minimum withdrawal is RM50, processed in 10–30 minutes.
All London69 bonuses are subject to clearly stated rollover requirements. Bonuses cannot be withdrawn directly — they must be wagered until the specified conditions are met.
London69 protects your personal information with 256-bit SSL encryption. Your data will not be shared with any third party without your consent, except where required by law.
London69 provides deposit limit, loss limit, and self-exclusion tools to help players manage their gambling activity. We are committed to the well-being of every London69 member.
London69 reserves the right to suspend or terminate any account found to be in breach of its terms — including fraud, money laundering, or bonus abuse. Valid balances will be returned.
Welcome to London69. These Terms and Conditions constitute a legally binding agreement between you ("Member" or "User") and London69 ("Platform", "We", "Us"). By registering an account, accessing, or using any services provided by London69, you agree to be bound by all terms contained in this document. If you do not agree with any part of these terms, please do not use our platform.
Important: These Terms and Conditions apply only to individuals aged 18 and above who are residents of Malaysia. Use of the London69 platform by minors is strictly prohibited and may result in account termination and referral to the relevant authorities.
You must be at least 18 years old to open an account at London69. London69 reserves the right to request age verification documents at any time, including a copy of a valid Malaysian identity card (MyKad) or passport. Accounts that are unable to provide satisfactory proof of age will be suspended until verification is complete, or terminated entirely at London69's discretion.
Each individual is only permitted to hold one (1) active account at London69. This applies to each individual, residential address, mobile phone number, email address, IP address, device used, and payment method. Holding more than one account is considered a breach of terms and may result in the termination of all associated accounts and forfeiture of all balances and winnings.
You are required to provide accurate, truthful, and up-to-date information during the London69 account registration process. This includes your full name, identity card number, date of birth, an active Malaysian phone number, and email address. London69 reserves the right to verify the accuracy of this information at any time and to suspend any account found to have provided false or misleading details.
You are solely responsible for keeping your London69 account password and login credentials confidential. London69 will not be liable for any losses arising from unauthorised access to your account resulting from your own failure to safeguard your security information.
If you suspect your London69 account has been accessed by an unauthorised party, contact our 24/7 support team immediately for prompt action.
London69 accepts deposits via the following payment methods only, all in MYR:
London69 only accepts deposits in MYR. Any attempt to deposit in a foreign currency will be automatically declined.
| Member Tier | Min. Withdrawal | Daily Limit | Weekly Limit |
|---|---|---|---|
| Regular Member | RM50 | RM10,000 | RM50,000 |
| Silver VIP Member | RM50 | RM20,000 | RM100,000 |
| Gold VIP Member | RM50 | RM30,000 | RM150,000 |
| Platinum VIP Member | RM50 | RM50,000 | RM250,000 |
Before your first withdrawal is processed, London69 may require you to complete a Know Your Customer (KYC) verification — including submitting a copy of your MyKad and proof of ownership of the payment method used. This is a standard security measure to protect your account and prevent money laundering.
The name on your London69 account must match the name on the payment method used. Withdrawals to payment methods registered under another person's name will not be processed and may result in account suspension.
All bonuses and promotions offered by London69 are subject to rollover requirements (wagering requirements) specified individually for each promotion. Bonuses cannot be withdrawn directly — they must be wagered until the rollover requirement is met before any winnings can be withdrawn.
The London69 welcome bonus (up to RM500) is available to new members making their first deposit. Eligibility requirements:
The following activities are considered bonus abuse and will result in bonus forfeiture and possible account termination at London69:
London69 reserves the right to modify, suspend, or terminate any promotion at any time. Any changes will be communicated via the London69 website or by email to the relevant members.
All game results on London69 are determined by a random number generator (RNG) that has been certified and independently audited by third parties. These results are final and cannot be disputed except in cases of clear technical error or software malfunction.
For live in-play Sports Betting at London69 — covering EPL football, Malaysia Super League, BWF badminton, IPL cricket, and MPL Malaysia esports — the odds displayed are the live odds at the moment your bet is confirmed. London69 is not responsible for delays in bet acceptance due to technical issues or unstable internet connections on the user's end.
In the event of a technical disruption during an active game session on London69, the platform will attempt to restore the game to its last recorded state. If recovery is not possible, any affected bets will be credited back to the player's account balance. Winnings that had not been credited at the time of the disruption may not be processed.
London69 sets minimum and maximum betting limits for each game type, which may vary. These limits are subject to change based on game type, match, market, and the member's VIP level. Current betting limit information is displayed directly within the game interface.
London69 reserves the right to void any bet found to have been placed illegitimately, resulting from odds display errors, or involving players acting in collusion to exploit platform errors.
London69 takes its responsibility towards member well-being seriously. Online gambling should be a source of entertainment only, not financial stress or personal hardship. London69 provides a range of tools to help players gamble responsibly:
All these tools are accessible under "Account Settings" on London69. If you or someone you know is experiencing a gambling problem, please visit the Responsible Gaming us for further assistance.
London69 takes your privacy seriously. By using the London69 platform, you agree that we may collect and process your personal information as described in Privacy Policy London69.
All data is stored and processed using 256-bit SSL encryption. London69 does not sell, rent, or disclose your personal information to third parties for marketing purposes without your explicit consent.
London69 employs an advanced fraud detection system to monitor all activity on the platform. The following activities are considered fraudulent and may result in account termination and legal action:
Any account suspected of fraudulent activity will be suspended immediately pending investigation. All winnings and balances associated with fraudulent activity will be fully forfeited and a report will be filed with the relevant authorities.
To the extent permitted by applicable law, London69 shall not be liable for:
London69 makes no guarantee that the platform will always be available without interruption, that technical errors will always be resolved promptly, or that the platform is entirely free from viruses or malicious software.
London69 reserves the right to amend, modify, add, or remove any part of these Terms and Conditions at any time without prior notice. Changes take effect immediately upon publication on the London69 website.
London69 will endeavour to notify members of material changes through:
Your continued use of London69's services after any amendments take effect will be deemed acceptance of the revised terms. If you do not agree with the changes, you have the right to close your account and request a withdrawal of any eligible balance.
If you have any questions, concerns, or complaints regarding these London69 Terms and Conditions, please reach out to our support team, available 24 hours a day, 7 days a week:
The London69 support team is fluent in both Bahasa Malaysia and English, and we are committed to resolving every enquiry as promptly as possible. For frequently asked questions, you may also visit the Frequently Asked Questions us for immediate assistance.
These Terms and Conditions are governed by applicable law, and any disputes arising from the use of the London69 platform shall be resolved through London69's established dispute resolution procedures or via mutually agreed arbitration.
Gambling is entertainment — it should be enjoyable and not lead to financial stress or personal problems. London69 reminds all members that gambling is only suitable for those who can afford to lose. Please set limits for yourself and play responsibly.
You've read our Terms and Conditions. Now it's time to register, claim your welcome bonus of up to RM500, and start enjoying hundreds of top games in Malaysia.